Noah Vastola

E. J. Ourso College of Business. Coursework centers on systems analysis and design, database design, and business process modeling — the analysis side of the work I already do operationally.

Endpoint and application lifecycle management across a university fleet spanning Windows and macOS, working inside an established SCCM and Intune environment.

• Audited 300 applications deployed through Microsoft Configuration Manager (SCCM) to identify end-of-life software, then packaged, tested, and deployed approved replacements.
• Authored SQL version-detection queries against the SCCM site database to target device collections running outdated software.
• Packaged and deployed applications with custom install and uninstall scripts where vendor installers did not meet enterprise requirements.
• Diagnosed imaging and deployment failures through CMTrace log analysis and Sysinternals Process Monitor.
• Enrolled Windows and macOS devices in Microsoft Intune and Entra ID through PXE boot imaging.

Sole technical resource for a professional association — web infrastructure, identity, DNS, and member-facing systems — reporting directly to the board.

• Own the full technology function as the only technical resource, including vendor evaluation and written recommendations to the board.
• Established a staging-first change process for core, plugin, and theme updates, syncing staging and production databases before each release and maintaining restore points for rollback.
• Designed a role-based access control system mapping membership tiers to distinct permission scopes, and enforced SSL/TLS across all web properties.
• Evaluated migrating from WordPress to a static Astro site on AWS and recommended remaining on WordPress — reducing operational overhead and simplifying handoff to future staff.
• Administered Microsoft 365 identity and DNS across 2 hosting providers, configuring SPF, DKIM, and MX records, and placed all site configuration under Git version control.

Front-line and escalation support for a statewide agricultural research institution, covering device deployment, identity, networking, and incident response.

• Deployed 150 Windows endpoints in an enterprise PC refresh using Dell Image Assist, completing rollout in 3 months with zero data loss.
• Remediated 250 systems during the CrowdStrike BSOD incident, restoring operations within hours.
• Enforced multi-factor authentication across staff accounts and investigated phishing escalations, applying Zero Trust access principles.
• Resolved tickets spanning VPN, DNS, DHCP, wireless, and Active Directory replication failures through root cause analysis.

Built an end-to-end pipeline that compiles Java artifacts, pushes Docker images to AWS ECR, and deploys to an EKS cluster through dynamically templated manifests. Written up in full on the case study page.

Replaced manual EC2 provisioning with Terraform executed from a Jenkins pipeline, then configured the resulting hosts through Ansible playbooks with a dynamic inventory. Walkthrough in the build log.